Terms and Conditions of Use
Interpretation
‘Equipment’ – means the Equipment (including any parts for them) specifically stated in the Order Confirmation.
‘Hirer’ – means the person or business placing an order for any equipment with Zintech.
‘Rental Period’ – means the period commencing on the date of delivery as specified in the Order Confirmation until the return date or unless terminated in accordance with these terms.
‘Zintech’ – means Zintech Ltd (registered number 5598587)
‘Order Confirmation’ – means an order confirmation from Zintech confirming receipt of the Hirer?s payment
‘Writing’ – and any similar expression, includes facsimile transmission, e-mail and comparable means of communication.
‘Website’ – means the website for the rental of the Equipment at www.zintech.co.uk
‘Contract’ – means the contract for the supply and rental of the Equipment.
‘Terms’ – means the standard terms of rental and supply of the Equipment set out in this document and includes any special terms agreed in Writing between the Hirer and Zintech.
Rental Period
The Rental Period will be from one day upwards. There is a minimum charge of one week for certain products up to and including the first seven days. For every incomplete week thereafter a daily rate will apply up to a further six days.
Payment
Payment is taken immediately for the Rental Period if booked online or over the telephone by credit or debit card. Payment can be made in UK Sterling or Euros. The Rental Charges are exclusive of transportation from the Hirer’s premises. An Order Confirmation will be sent following payment.
Deposit
The Hirer will be required to leave a security deposit (or Euro equivalent) five working days prior to the commencing day of hire. Zintech will automatically secure the deposit on the same credit/debit card used for payment unless advised otherwise. In the event that your credit/debit card fails and we are unable to contact you or you are unable to provide an alternative credit/debit card to process the transaction your reservation will be cancelled and a cancellation charge will apply. Please see cancellation charges for further information. Any loss, damage, cancellations or late returned equipment will be subtracted from the deposit and the balance of the deposit will be returned to the customer.
Start and End of Rental Period
The Rental Period starts on the day the Equipment is delivered to the hirer’s offered delivery address. End of Rental Period is the day the unit is handed to the Post Office for Royal Mail Recorded Delivery 1st Class. Late returns are payable at £10.00 + VAT a day and will be taken from your deposit. If the product is returned with missing component’s then the customer is liable for a late return payment until the missing component’s is/are returned.
Force Majeure
Zintech reserves the right to defer the date of delivery or to cancel if it is prevented from or delayed in the carrying on of its business due to circumstances beyond the reasonable control of the company including, without limitation, acts of God, governmental actions, war or national emergency, acts of terrorism, protests, riot, civil commotion, fire, explosion, flood, epidemic, lock-outs, strikes or other labour disputes, or restraints or delays affecting couriers or inability or delay in obtaining equipment.
Mobile Broadband Hire
At the end of the rental period the usage will be checked and the resulting amount will be debited from the credit/debit card used for the original payment. The amount of usage will be rounded up to the nearest gigabyte. Zintech is not responsible in the event the network is experiencing problems or no coverage is available in a certain area.
Maps
All of our TomTom units come installed with the latest maps direct from the manufacturer. Zintech holds no responsibility for the maps accuracy. Zintech always offers the latest maps available where possible to its customers.
Faulty/Incomplete Equipment.
All Equipment is checked prior to dispatch. The Hirer is to inspect the equipment upon delivery and notify Zintech immediately in writing of any defect. If no such notification is given then it will be presumed that the equipment was delivered in complete, good and working order and fit for it?s purpose as required. If any equipment becomes faulty during the rental then the Hirer should notify Zintech immediately and where neccessary Zintech will replace the faulty equipment. If it is not feasible or possible to replace the faulty equipment then a refund will be issued from the date that Zintech were contacted for the remainder of the rental period.
Transportation
The cost of hire includes delivery to your chosen address. It is your responsibility to collect and return the equipment where applicable and within the stated time period. Late charges will apply at £10 + VAT per day. We send all products via Royal Mail Special Delivery next day by 1pm.
Equipment Loss or Damage
The Hirer will observe and adhere to all the instructions relating to the correct use of the Equipment and keep the Equipment in good condition. The Hirer will be held entirely responsible for any subsequent loss or damage to the equipment resulting in failure to observe such instructions, or failure to use the equipment in a proper manner. The Hirer will be responsible for the replacement cost of any damaged or lost components of the unit or any repair. Zintech accepts no responsibility or liability for any damage to or failure of operation of the Equipment due to any incompatibility with any other Equipment used by the Hirer and the Hirer will be liable in this instance. Zintech undertake to report the damage to the Hirer within 24 hours of its arrival back to it’s premises.
Equipment Failure
In the event of any failure of the Equipment the Hirer shall immediately provide Zintech with a written notice specifying the failure. Should the Equipment failure prove to be due to misuse or the fault of the Hirer in any way, Zintech reserves the right to pass on the costs of repair charges to the Hirer.
Packaging
Our packaging is proven to ensure safe delivery of any product we hire out. All equipment should be returned as you receive it. If the packaging is damaged in anyway or lost the Hirer will be charged £10.00 + VAT to cover the replacement of the packaging.
Non Return of Equipment
The Hirer will be responsible for the safe return of the unit and all its component parts. The Hirer will be responsible for hire cost until such time as the unit and/or any missing components are returned at the rate of £10.00 + VAT a day. If after 7 days of the rental period ending the customer fails to communicate with Zintech we reserve the right to debit the full replacement cost of the product and also late fees charged at £12.00 per day. If any equipment is lost in the post then the customer will be charged the full cost to replace the items after 2 weeks. The customer will be able to claim these charges back from the Royal Mail providing the items were sent by Special Delivery and the customer has retained the tracking number.
Distance Selling
This relates to those matters required by the EC Directive on Distance Selling as ratified by the Consumer Protection Regulations 2000 which applies where the Contract is entered into through the Website.
Identity – The supplier of any Equipment purchased to these Terms is: Zintech Ltd (Company No. 5598587) whose registered office is at Gild House, 70-74 Norwich Avenue West, Bournemouth, BH2 6AW
Description of Goods – The Equipment supplied and leased to these Terms comprise Equipment selected from those available on our Website.
Price – The price of Equipment supplied and leased via the Website shall be the price advertised on the Website together with Value Added Tax.
Delivery Costs – Equipment may be delivered directly to your premises at an additional cost specified on the Website.
Payment – Payment for the Equipment supplied to these Terms must be made on order and payment will be confirmed on the Order Confirmation.
Cancellation – A Cancellation charge may apply to any booking the Hirer is unable to honour prior to the commencement of the Rental Period. All cancellations must be made in Writing and will take effect from the date received by us.
Refunds
Refunds given for cancellation are as follows:
0-3 days prior to Rental Period – 0% of Rental Charge
4-6 days prior to Rental Period – 50% of Rental Charge
7+ days prior to Rental Period – 100% of Rental Charge
All cancellations are subject to a £2 administration fee or 2.5% of the total cost of the order – which ever is greater.
No refund given for rental ended early or cancellation made after the commencement of the Rental Period.
No refund given if any discrepancy on the order confirmation is not identified by the customer and results in the wrong product sent or delivery on the wrong dates.
Cost of Communicating with Zintech – There are no premium rate charges which the Hirer will be charged by reason of communicating with Zintech. The cost of any such communication will be limited to the charges you would normally incur for the use of the internet as per your personal arrangements with your internet service provider and your telephone company.
Price Validity – The price for the lease of the Equipment is fixed at the date of hire. Future hire of the Equipment may be subject to the prevailing prices of the time.
Duration of Contract – The period of the hire agreement shall be specified in the Order Confirmation.
By placing an order to hire our equipment you are agreeing to the terms and conditions laid out. Contracts do not affect your statutory rights.
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